Senior Business Travel Consultant

Description:

Easy2call is actively seeking a Senior Business Travel Consultant to join their dynamic and specialized team providing after-hours support to corporate travel agencies across multiple countries. This is a fully remote, full-time opportunity for professionals passionate about customer service and business travel, with strong command over GDS platforms.

The ideal candidate will demonstrate agility, in-depth travel systems knowledge, and exceptional client-handling skills—ensuring seamless travel experiences for clients even outside of normal agency hours.

Key Responsibilities:

• Handle all incoming business travel requests (reservations, changes, cancellations, etc.) from corporate clients

• Ensure top-quality service delivery across all interactions

• Share your GDS knowledge and travel expertise with team members

• Apply proactive problem-solving to deliver fast and effective travel solutions

• Work flexible shifts, including evenings and weekends

Required Qualifications:

• Prior experience in corporate/business travel is mandatory

• Proficiency in at least one major GDS system (Amadeus, Sabre, or Travelport+) is essential

• Strong understanding of travel agency processes and high-level client servicing

• Fluent in French and/or English (depending on client region)

• Comfortable working remotely and independently in high-pressure situations

Working Hours:

• Flexible hours between:

  • 11:00 AM to 7:00 PM OR

  • 5:00 PM to 1:00 AM (weekdays)

• Weekend availability required

• Additional compensation applies for non-standard hours