Fine Collector

Description:

The City of Québec is actively hiring for permanent and temporary Fine Collector roles within its Legal Affairs Department. Join a dynamic public service team making a real difference in citizens' lives through stimulating legal and administrative work.

Key Responsibilities:

• Provide customer service at the counter and by phone.

• Process fine payments and conduct financial assessments.

• Establish payment arrangements or community service agreements.

• Provide information on court procedures.

• Initiate legal actions (e.g., arrest warrants, seizures).

• Conduct research and draft required legal documents or correspondence.

• Carry out any additional tasks assigned by your supervisor.

As a provincially appointed Fine Collector, you will also be responsible for enforcing judgments through legal means.

Requirements:

• Education: College diploma (D.E.C.) in Legal Techniques.

• Experience: At least 2 years of relevant professional experience. Equivalent combinations of education and experience may be considered.

• Knowledge:

  • Criminal Code, Code of Civil Procedure, Highway Safety Code, and municipal regulations.

  • Court operations, particularly municipal courts.

• Skills:

  • Excellent written and spoken French (English proficiency is a strong asset).

  • Strong conflict resolution, problem-solving, and teamwork capabilities.

  • Organizational sense, professionalism, discretion, and customer service orientation.

Conditions:

• Must pass a security clearance (including for immediate contacts).

• Must sign an oath of discretion.

• May be assigned to different service centers as needed.

• Position based at: 245 rue du Pont, Québec City.

Benefits:

• Monthly Salary: CA$4127 – CA$6106 (based on experience and 2025 pay scale).

• Work Schedule: 35 hours/week, with up to 3 days/week remote work possible.

• Active lifestyle and wellness programs.

• Employee assistance program.

• Training and career advancement opportunities.

• Excellent work-life balance in an engaging environment.