Description:
As a member of the Wound Care, Ostomy Care, and Continence & Critical Care Sales Team, you will be accountable for driving positive sales growth results within targeted (acute and post-acute) facilities throughout the designated geography. This position will foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information to optimize business strategies and drive overall sales within the territory.
Your Key Duties and Responsibilities:
- Accountable for selling & developing positive, collaborative relationships with clinical care providers, key buying influencers, including but not limited to Physicians, NSWOCC clinicians, WOCNs, and other clinicians within the continuum of care, and targeted customers in the Acute, Alternate Site, retailer and healthcare settings
- Develop productive and long-term business relationships with individuals who are purchasing decision-makers in targeted facilities within designated territory. Generate business with new customers through cold calling and lead follow-up, and grow sales with existing accounts and customers
- Present and detail Convatec products to decision makers and associated staff to help create demand for Convatec products, using appropriate selling tools, visual aids and product demonstrations
- Attend national, regional, and local meetings as required. Represent Convatec in a professional manner at scheduled meetings
- Plan and implement product in-service programs for Convatec products. Analyze territorial sales to target key customers for in-service programs; Report results of in-service program to the Regional Business Manager
- Leverage existing Convatec Territory managers and distribution channels to create a positive team approach to all the targeted facilities within their designated territory
- Establish and develop working relationships with regional distribution centers of national distribution chains and regional distributors within assigned territory. Work with distributor sales management to develop programs to promote Convatec products within serviced hospitals
- Assist Product Development/Quality Assurance Manager and Market Research Analyst in beta testing new product concepts or product improvement ideas. Also, as requested, participate in field testing of marketing program concepts and provide input for program changes or improvements. Submit new product ideas to Product Development/Quality Assurance Manager
- Maintain regular communications with Regional Business Manager and performs additional duties as assigned by Regional Business Manager
- Conduct regular analysis of sales using Customer Relationship Management (CRM) tools as well as sales reporting tools within designated territory
- Required to report product quality complaints to the Customer Relations Team within the established timelines
Principal Contacts:
- Hospitals, WOCNs, NSWOCC’s, Surgeons, Physicians, Long Term Care, Acute Care, Community Care, Wound Care Clinics, Ostomy Program, Retailers