Technical Writer

Description:

Malley Industries Inc. is seeking a technically inclined student for an internship/work term to assist with the creation of production-related work instructions. The role involves developing Standard Operating Procedures (SOPs) for the manufacturing facility, playing a key role in streamlining operations, ensuring consistency, and improving efficiency.

Key Responsibilities:

• Observing Work Processes: Watch experienced employees perform tasks to accurately document each step.

• Developing Detailed Instructions: Write clear, concise, and easy-to-follow step-by-step guides for daily work flows and key processes, incorporating visuals like images, photographs, or diagrams.

• Quality Checks: Ensure work instructions are accurate, up-to-date, and meet company standards, maintaining consistency in formatting, language, and structure.

• Collaboration with Subject Matter Experts: Work with employees who have in-depth knowledge of specific tasks to gather necessary information.

• Maintaining a Knowledge Base: Regularly update work instructions to reflect process changes or new procedures.

Skills Needed:

• Experience in creating SOPs, process documentation, or technical writing.

• Excellent writing and communication skills, able to explain complex processes simply.

• Inquisitive mindset to understand and document tasks accurately.

• Technical knowledge of manufacturing processes and equipment. Vehicle knowledge is a significant asset.

• Strong attention to detail, ensuring accuracy in each work instruction.

• Organizational skills for managing multiple work instructions and keeping them updated.

• Proficiency in software like Microsoft Word, Microsoft Excel.

• Oral and written proficiency in English.

Hours of Work:

• Monday to Thursday: 8 a.m. – 5:30 p.m.

• Friday: 8 a.m. – noon