Description:
A Laderach Store Manager is a brand champion in providing top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This role aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Regional Manager to meet the store quotas.
Responsibilities Include
- Leading outstanding customer experience, motivating staff to provide superior customer service
- Overseeing product sales and register duties, shop and shelf care, gift packaging and in-store order fulfillment.
- Ensuring the accuracy of Laderach seasonal staging and product merchandising.
- Help schedule effective staff shifts and coordinate store meetings/events.
- Help ensure the accuracy product merchandising and store inventory orders.
- Help achieve in-store compliance and loss prevention standards.
- Act as a key communicator of corporate values to customers and employees.
- Other role-related responsibilities as assigned by the Regional Manager.
Desired Qualifications Include
- At least 3 years of experience in a retail space with increasing levels of responsibility (ex-growth from associate level to shift lead/assistant manager)
- Equipped with strong leadership, staff management and customer service skills.
- Proficient Computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS.
- Reliable with a flexible schedule, including weekend and holiday availability.
- Quality-minded with keen attention to detail.
- Proactive and efficient.
- Passionate about chocolate.