Description:
Fox On John is seeking a hardworking individual for the position of Restaurant Floor Manager.
Fox On John is a neighborhood restaurant celebrating classic British fusion cuisine. The menu evokes feelings of nostalgia and timeless comfort in a warm and familiar space; showcasing the best of bold British cuisine with refined classics and indulgent signatures. Fox On John provokes a feeling of intimacy as an extension of the family home with a versatile function.
Duties and Responsibilities:
- Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team
- Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery
- Responsible for helping the restaurant meet service, sales, and profit objectives
- Supervising and directing associates in daily work activities.
- Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards
- Inspect Open/Close restaurant in accordance with daily checklists
- Enforce Company Policies and Procedures with Cash handling & reconciliation – balance tills, provide due-backs
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Self-motivated with a high degree of integrity, honesty, and ethics; Self-starter, flexible, and able to work independently
- Good communication skills for dealing with diverse staff
- Exceptional organizational skills
- Reporting to the General Manager