Description:
Clutch is in search of a Financial Services Manager to champion the online used car buying process.
This is a fantastic opportunity to join a rapidly growing team and create a huge impact, as we expand in new cities across Canada!
Take part in disrupting the age-old mundane process of buying a car & redefine what it means to sell used vehicles.
What You'll Do
- Kick off the purchasing process once customers have placed a deposit on our website and be their guide through the transaction - set expectations for the next steps and ensure customer satisfaction
- Update all relevant information and details in our CRM, verify and generate documents
- Submit credit applications through systems like RouteOne, Dealertrack to structure deals for our customers that are looking to finance
- Communicate lender decisions to customers in an accurate and timely manner
- Build the business by upselling ancillary products that Clutch offers including but not limited to: extended warranties, GAP, undercoating etc
- Effectively handle customer objections
All About You
- Minimum 2-3 year sales experience
- Experience in lending or banking is preferred
- You should be comfortable in a fast-paced environment and able to juggle a large number of customers at a time
- Stoked about disrupting and redefining an age-old industry and a drive to win
- Self-starter attitude
- Attention to detail and high level of organization
- Exceptional communication and negotiation skills
- Must be comfortable to work 100% on-site at our Mississauga facility
- Must be willing to work on weekends and evening shift