Coordinator Retail Operations

Description:

The incumbent organizes and coordinates while providing support and assistance to achieve departmental standards, customer satisfaction and exceptional food quality.

Duties And Responsibilities
 

• Ensures efficient customer service in each kiosks including required food preparation, beverage duties, and daily cash procedure;
• Complies with and enforces all Tim Horton’s operating standards;
• Complies with and enforces all Algonquin College Food Services policies and procedures;
• Follows all guidelines and established par stocks when ordering, stock rotation, inventory counts and receiving stock;
• Completes all required documentation including recording of waste, inventory counts, pre-rush checklists, cash management, and operational audits with manager;
• Communicates with Manager of the location and with members of the location on day to day operations;
• Assists with training new staff, provides guidance, and assigns tasks. The incumbent may also have to work other stations when there is a shortage of staff;
• Ensures floors, tables and chairs are properly cleaned throughout the day;
• Ensures proper cleaning and maintenance of equipment and work areas following all cleaning and maintenance checklists;
• Other related duties.