Visitor Services Staff

Description:

The Department of Communities, Culture and Heritage contributes to building a province which enhances pride in our creative and diverse communities and people, allowing us to embrace our past and influence our future. Our vision is for Nova Scotia to be an acknowledged leader as a place where cultural identity, expression, and economy prosper. A place where all people honour and embrace diversity and heritage.

The Nova Scotia Museum consisting of 28 museum sites, is the most decentralized museum in Canada. It is also one of the oldest provincial museums in the country. The Nova Scotia Museum is responsible for the provincial collection of over one million artifacts and specimens housed at museum sites and storage facilities across the province.

About Our Opportunity

The Museum of Natural History is seeking an outgoing, energetic, enthusiastic and team oriented, individual with exceptional communication and organizational skills to ensure excellence in retail and visitor services to clients and visitors.

The Clerk will assist with visitor services, admissions, shipping/receiving and reception duties for the Museum and Heritage Division, recording visitor statistics, maintaining current information on special orders, passes, discounts and special offers.

Primary Accountabilities

• Assist with the coordination of facility rentals, promotional activities and special events and other duties as required.
• Assist with researching, displaying, and maintaining inventory for resale products.
• Maintain and operate cash registers for admissions, pass, and retail sales.
• Ensure special offers, discounts and cash handling procedures are completed in adherence with policies and procedures.

Qualifications and Experience

As the ideal candidate, you possess at least grade 11 plus 3 years of related experience in a retail or customer service environment experience. An equivalent combination of training and experience may be acceptable.