Description:
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Role Overview
- Position: Technical Expert Project Manager (TEPM) – Contract, Remote
- Commitment: At least 20 hours per week
- This role supports Strategic Project Leads in managing AI projects. It requires strong technical skills, especially in SQL and dashboarding tools like Hex.
Responsibilities
- Support a Mercor Project Lead in coordinating project operations and managing workflows.
- Build and maintain project dashboards in Hex to track metrics and expert engagement.
- Engage experts on projects and manage community interactions.
- Respond to expert support tickets and lead targeted follow-ups as needed.
- Host office hours and develop Q&A documentation once projects reach a steady state.
- Distribute project metrics emails, issue reminders or warnings, and nudge experts as needed.
- Perform first-round data QA, often in collaboration with lead reviewers.
Requirements / Qualifications
Must-Have Qualifications
- 2+ years of experience in technical project management, operations, or similar.
- Proficiency with SQL and experience using Hex or comparable data visualization tools.
- Demonstrated ability to build, track, and maintain technical project infrastructure.
- Strong written and verbal communication skills for expert engagement.
- Structured approach to quality control and documentation.
- Highly organized, detail-oriented, and proactive in solving problems.