Student Records and Systems Support

Description:

D U T I E S
The Student Records and Systems Support position provides service excellence to students and
instructors, including information about the Red River College Polytechnic (RRC Polytech)
Steinbach Campus general and specific program/course details in a knowledgeable, professional
manner. The position creates and maintains accurate and current student records, facilitates full
time student admissions and records while adhering to RRC Polytech's policies and procedures
and using RRC Polytech's internal admission software Recruiter and integrated system
Colleague.

R E Q U I R E D Q U A L I F I C A T I O N S

• Business certificate with a specialization in administration or comparable education with several

years work experience

• Experience with the creation, maintenance and analysis of customer records and reporting

tools

• Experience in researching and resolving incorrect customer records and financial information
• Experience in systems testing, including identifying errors, considering ideas and alternatives
• Extensive experience in front-line customer service
• Technical writing experience and expert knowledge of Microsoft Excel, Outlook, PowerPoint,