Description:
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creates an environment where everyone delivers great service through The Sunglass Hut Experience.
Major Duties And Responsibilities
- Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives
- Drives sales by continually identifying opportunities to achieve both personal and store goals
- Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance
- People work for people – uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment
- Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience
- Inspires team growth through individual development plans.
- Creates an inspirational and motivating work environment that reflects the integrity of the brand
- Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience
- Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience
- Develops customer relationships through interaction and feedback
- Acts as an ambassador for the Sunglass Hut brand
- Builds the Sunglass Hut brand by consistently executing the brand standards
- Stays adept at knowing the product and staying curious on new merchandise and fashion trends
- Ensures impeccable execution of operational policies and procedures, and maintains brand standards
- Communicates information regarding promotions, contests, and incentives to the team.
Basic Qualifications
- High school diploma or equivalent
- Previous leadership experience of 2+ years
- Demonstrated expertise in every aspect of store operations
- Detail-oriented
- Ability to use critical thinking to deliver absolute execution of the operational components of the store
Preferred Qualifications
- Customer service and/or retail experience