Description:
You will be an integral part of the IT Asset and Configuration Management Team. The analyst will ensure that critical software asset details are accurately discovered and populated in the ServiceNow Asset Management Database, effectively tracked, re-harvested, and ensure all licensing terms and conditions are followed.
Position Responsibilities
- Planning, monitoring, recording, and tracking software assets to ensure compliance with available software standards, service agreements, and warranties.
- Coordinating all software assets through each stage of the lifecycle.
- Tracking software globally in end-user and hosted environments (Private and public cloud, and data center).
- Initiating investigations and reviews to uncover non-compliance, policy and process breaches, reduce risk, and remediate issues.
- Resolve issues, discrepancies, and anomalies associated to discovery, reporting, and tools.
- Generating, ELP, LP, Cloud, and SaaS allocation reports itemizing costs by business unit.
Required Qualifications
- Minimum (3+) years of experience with IT software asset management, software sales, software auditing firms, hardware asset management, procurement, or software purchasing.
- Solid understanding of software asset life cycle management processes including planning, acquisition, deployment, monitoring, decommission, and disposal.
- Experience in software licensing, software usage rights and effective license position reporting.
- Knowledge of Oracle, Microsoft, Adobe, IBM, and other enterprise software titles.
- Experience using industry SAM Tools such as ServiceNow (CMDB, SAM Pro/HAM Pro, ILMT, Flexera, Aspera, BMC, HP, Manage Engine.