Description:
As a Senior Manager in GBS Project Services, you will guide global initiatives across our organization, managing projects of various sizes and risks. With your growing experience in strategy development and implementation, you’ll ensure our teams stay aligned and focused on successful outcomes.
You’ll have opportunities to share your ideas with top leadership, using your strong communication skills to share important insights. Your talent for building relationships and fostering teamwork will boost knowledge-sharing among our teams. With your strategic thinking, you'll assess risks and develop smart solutions to tackle them. Working in a complex operational environment, you’ll apply your business skills and engage with a variety of stakeholders.
What You Will Do
- Lead Global Initiatives– Manage functional projects that are medium complexity and risk and have a mature and supportive partner organisation. Define, implement, and drive project governance across a mature and supportive partner landscape.
- Innovation and Continuous Improvement: Cultivate a culture of innovation and continuous improvement within projects and the team, actively seeking opportunities to enhance services and drive efficiency.
- Change Management: Develop tailored change management strategies that consider the customer’s environment, stakeholder needs, and desired future state. Implement cross-functional, change initiatives that experience some ambiguity in mobilizing. Develop the analysis of change impacts and stakeholder effects resulting from transformation initiatives.
- Problem Solving and Execution – Apply effective problem-solving techniques, simplify complex information to create actionable insights.
- Customer Engagement – Deliver excellent customer service, effective communication, professionalism and a commitment to exceeding expectations.
- Quality Assurance: Ensure that the services provided meet the encouraged standards of quality and deliver value to the organization.
- Mentorship and Development: Provide guidance and support to junior team members, fostering their professional growth and development.
Essential For The Role
- Bachelor’s degree or equivalent
- Minimum of 5 years’ experience in medium-complexity project management, change management, business or technology consulting