Description:
As a Managed Application Services Senior Consultant, you will work directly with clients on maintaining and optimizing their current NetSuite solution.
- Provide on-demand consulting services based on your subject matter expertise
- Architect and implement solutions for complex business requirements.
- Escalate tasks or enhancements to other RSM NetSuite team members with either specialized skills and/or familiarity with the client’s environment and business processes.
- Provide on-demand learning assistance to client’s, including navigation, workflows and saved search creation
- Take a hands-on approach with architecture, troubleshooting and providing solutions/fixes for complex business requirements
- Triage requests and identify resolution timeframes for fixes and/or system changes
- Ability to focus on client service and striving to exceed clients’ expectations
Basic Qualifications
- Bachelor’s degree in Accounting, Finance, Economics, Information Systems, Supply Chain & Logistics or related degrees
- Multiple years of experience in application-centric consulting (functional or technical roles)
- Experience with NetSuite or similar/competitive cloud-based ERP solutions
- Experience in gathering business requirements (and implementing or supporting) for Record to Report, Order to Cash, Procure to Pay and/or Design to Build Modules
- Ability to be creative and develop new ideas or approaches for Client issues.
Preferred Qualifications
- Prior work experience in the accounting field or knowledge of general accounting principles is a plus
- Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
- Must be a team player and be able to effectively interact with staff at all levels of the firm
- Strong conceptual, analytical and problem solving skills
- Excellent client skills and customer relationship management skills
- Solid understanding of business and information technology processes
- Strong verbal and written communication skills, with an ability to express complex technical concepts in business term
- NetSuite Certified Administrator, Consultant and/or Foundation is a plus, but not necessary
- The desire to continue to increase your NetSuite product knowledge and pursue relevant certifications