Senior Analyst

Description:

Job Summary: The Cerner Millennium EHR Senior Analyst is responsible for leading the implementation, optimisation, and daily operations of the Cerner Millennium Electronic Health Record (EHR) system. This role involves configuring the system, troubleshooting complex issues, and collaborating with healthcare providers to ensure the effective use of the EHR platform. Additionally, the Senior Analyst will be involved in client-facing activities, performance optimization, productivity improvement measures, and efficiency improvisation methods.

Roles and Responsibilities:

System Configuration: Lead the configuration and customization of the Cerner Millennium EHR system to align with the organization's specific needs and clinical workflows. This includes setting up templates, user interfaces, and other system components.

User Support: Provide advanced support to clinical staff and end-users of the EHR system, addressing complex inquiries, issues, and user training needs.

Quality Assurance: Ensure data integrity within the EHR system by implementing quality control measures and verifying the accuracy of data.

Workflow Analysis: Collaborate with healthcare providers to analyze clinical workflows and identify areas for improvement. Work towards streamlining and optimizing processes using the EHR.

Documentation: Maintain comprehensive documentation of system configurations, changes, and issue resolutions. Ensure that documentation is readily available for reference and audits.

Training: Develop and deliver advanced training programs to clinical staff and end-users on how to effectively use the EHR system. Create detailed training materials and conduct training sessions.

Reporting and Analysis: Generate and analyze reports from the EHR system to assess its performance and identify opportunities for improvement.

Compliance and Regulatory Oversight: Ensure that EHR system usage complies with healthcare regulations and standards, including HIPAA and Meaningful Use (MIPS/MACRA).

Collaboration: Collaborate with healthcare providers, administrators, and IT teams to understand their needs and challenges, and work to address them.

Issue Resolution: Identify and troubleshoot complex issues related to the EHR system, working with senior analysts or IT teams to resolve problems and maintain system stability.

Client-Facing Responsibilities:

Client Interaction: Serve as the primary point of contact for clients, addressing their needs, concerns, and feedback regarding the EHR system.

Stakeholder Communication: Communicate effectively with stakeholders, including healthcare providers, administrators, and IT teams, to ensure alignment and satisfaction with the EHR system.

Project Management: Lead client-facing projects related to the EHR system, ensuring timely delivery and successful implementation.