Retail Store Manager

Description:

We are looking for a Permanent Store Manager to join our team for 658 Yonge Street, Toronto location.

What you’ll do

As a Store Manager, you will lead the team to provide top-tier customer service with outstanding product knowledge to all clients and maximize sales. Including but not limited to......

· Oversee daily store operations

· Schedule shifts, assign duties, organize meetings, and manage team calendars

· Lead team to meet sales targets

· Develop and implement marketing strategies to boost sales and performance

· Develop and enforce systems, policies, procedures, and standards

· Analyze market research and trends to assess consumer demand, potential sales volumes, and the impact of competitors' operations on sales for head office reporting

· Analyze sales and revenue for head office reporting

· Evaluate and improve customer service, respond to customer complaints, and escalate to higher management when needed

· Monitor staff performance; provide training

· Conduct interviews; select and train new staff

· Motivate staff to maintain morale and customer service standards

· Manage stock accurately

· Source and liaise with suppliers; monitor budget and restock products weekly

· Perform additional duties as assigned

What you’ll need

· Candidates must possess a university degree in business or a related field

· 5 years of retail experience, including 2 years in store management

· Proficient in communication and interpersonal relations

· Demonstrated strong leadership and store operation capabilities

· Proven problem-solving skills

· Adaptability to fast-paced work environments