Description:
We are currently looking for a Quality Closeout Manager to join our team.
What You Will Do
- Lead and manage all quality records closeout and turnover activities, ensuring complete, accurate, and timely submission to support substantial completion and final acceptance.
- Serve as the primary quality representative for all quality documentation, turnover packages, and records closeout requirements with the client, contractors, and project stakeholders.
- Develop and maintain quality records closeout plans, schedules, trackers, and reporting dashboards to monitor document readiness and turnover progress.
- Coordinate the collection, verification, review, and submission of all quality records, including inspection and test plans (ITPs), test reports, quality dossiers, certificates, material traceability records, NCRs, and as-built documentation.
- Ensure all quality records are complete, compliant, accurate, and properly indexed in accordance with contractual, regulatory, and project requirements.
- Oversee the identification, tracking, and resolution of documentation deficiencies, missing records, non-conformances, and corrective actions that may impact turnover and final acceptance.
- Manage quality records databases and document control systems to ensure version control, traceability, retention, and accessibility of all turnover documentation.
- Collaborate with construction, commissioning, engineering, document control, and operations teams to ensure quality records are compiled and approved in support of turnover milestones.
- Facilitate client reviews, audits, inspections, and readiness assessments related to quality records closeout and turnover package acceptance.
- Monitor records completion status and provide regular reports, metrics, and forecasts to project leadership on closeout performance and risks.
- Lead and mentor Quality Coordinators and Quality Specialists responsible for records management, turnover documentation, and closeout activities.
- Identify and mitigate risks associated with incomplete, inaccurate, or delayed quality documentation that could impact project handover and acceptance.
- Capture lessons learned and implement continuous improvement initiatives to enhance quality records management and turnover efficiency.
- Provide guidance and training to project teams on quality records requirements, turnover expectations, documentation standards, and contractual obligations.
- Support final handover, project closeout, regulatory submissions, and archiving activities to ensure successful project completion and client acceptance.
Experience You Will Bring
- Certified Engineering Technologist registered in the Province of Ontario or equivalent education and training.
- Minimum 10 years of experience working in infrastructure construction, transportation, rail, transit, or major capital projects.
- Minimum 5 years of experience in Quality Management, Project Closeout Management, Turnover Management, Commissioning, or Project Handover activities.
- Strong knowledge of quality management systems and ISO 9001:2015 principles.
- Experience managing project turnover, handover, and final acceptance processes on large infrastructure projects.
- Experience coordinating quality documentation, deficiency management, and records completion requirements.
- Knowledge of Project Agreement requirements, contractual compliance, and client acceptance processes.
- Previous experience with testing, commissioning, and turnover activities is considered an asset.
- Understanding of Canadian and International Standards.
- Bridge, roads, highways, rail, transit, or major infrastructure experience preferred.
- Valid Driver’s License.
- Excellent organizational and documentation management skills.
- Strong analytical and problem-solving abilities.
- Exceptional communication and stakeholder management skills.
- Strong sense of accountability and ownership for project completion objectives.
- Excellent written and verbal communication skills, including technical writing and report preparation.
- Ability to work independently and in a collaborative team environment.
- Advanced proficiency in Microsoft Office and document management systems.