Operations Support Specialist

Description:

Operations Support Specialist
Location: Toronto, ON (On-Site)

Experience and Skill Set Requirements:
⋆ 5+ years of experience administering and configuring enterprise Human Capital Management (HCM) systems, with at least 3 years of hands-on experience in Oracle Fusion Recruiting Cloud (ORC).
⋆ Experience leading the configuration, implementation, and optimization of Oracle Fusion Recruiting Cloud in large, complex organizations.
⋆ Proven experience supporting digital recruitment transformation or recruitment modernization initiatives.
⋆ Experience configuring recruitment workflows, requisition templates, candidate selection processes, approval workflows, career sites, talent pools, and recruiting campaigns.
⋆ Experience integrating Oracle Recruiting Cloud with HR, onboarding, identity management, and third-party recruitment solutions.
⋆ Experience managing system security roles, data privacy controls, and user access within Oracle Fusion applications.
⋆ Experience performing system testing, releases, change management, and production support activities.
⋆ Experience working with business stakeholders, HR teams, vendors, and project teams to gather requirements and translate them into system configurations.
⋆ Experience troubleshooting complex recruiting system issues and coordinating resolution across technical and business teams.

Must Haves:
› Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
› SSO, Azure AD/Entra ID, and identity management integrations.
› Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
› Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.