Operations Manager

Description:

We’re looking for an Operations Manager at Tegrita, which is a 100% remote organization. We come together throughout the year, but there is no office to ‘return to’. This job posting is for an existing vacancy within our organization.

What is an Operations Manager at Tegrita?

At Tegrita, we do a lot of things differently and making sure our teams get to focus on doing what they do best, every day, is one them. As an Operations Manager, your role is enablement. You proactively support Tegrita's day-to-day operations and help keep our teams and systems functioning smoothly and efficiently. You will coordinate and execute the projects and tasks needed to keep a technology consulting business running and support planning, oversight and improvement of processes, systems and associated requests.

Another way we’re different is that you are not an order-taker, you love to see things running smoothly and thrive when you’re making sure everyone has what they need to meet the business’ objectives.

Does this sound like you? Apply now by completing a quick screener survey: https://www.surveymonkey.com/r/L83ZNTG?source=linkedin

Or, to learn more keep reading or click here to view the Ops Manager Hiring Story: https://go.tegrita.com/Operations_Hiring

Why should I apply?

You should apply if you’re excited by the talent profile of a CE. If you read the statements below and think “That’s me!”

• You thrive in a self-driven environment. You’re usually self-motivated and like to to get a lot done.
• You seek out projects and opportunities to make an impact by making yourself available to your team and offering your expertise before others ask.
• It’s important to you that you are trusted by your colleagues and clients and deliver on your promises so that people know they can count on you.
• You love seeing things through to the finish. You strive to understand and meet the requirements of every task and deliverable.
• You take pride in making the lives of others easier because you see the connection between the support you offer and the organization’s effectiveness
• You thrive on planning for efficiency. You enjoy planning effectively to minimize obstacles and mistakes.
• You’re a proactive communicator; saving effort by creating repeatable processes, improving existing ones, and advancing the adoption of processes across the organization.
• You are a multi-tasker who understands the value of anticipating the needs of the teams across the organization that you work with
• It is vital to you that you deliver consistent mistake-free work, on-time and as promised
• You recognize the importance of safeguarding the sensitive information you have access to and operate at the highest standard of integrity; insisting on others’ adherence to these standards, as well.

What does an Ops Manager do?

The first 1-2 months will include training on Tegrita, our ways of working and our technical service delivery. You will also shadow experienced Ops Managers on their core tasks. By month 3, you can expect to be working independently on most projects. A successful Ops Manager will be contributing independently by their 3rd month. Day-to-day you’ll:

• Help management implement organizational objectives, strategies, policies and tactics.
• Support timely compiling and reporting of business metrics and performance data
• Own administration, usage documentation & training for internal systems
• Maintain process & policy documentation in our knowledge base systems
• Coordinate team events & travel
• Support finance, people, technology, and general operations functions. e.g. accounts receivable/payable, HR and IT
• Manage employee onboarding & offboarding
• Coordinate recruitment of new Tegritans
• Help manage and support organizational change
• Provide administrative support to the executive team and client-facing consultants