Description:
We are seeking a Director, Network & Security Operations. Our ideal candidate has a strong technical background combined with strong business acumen and communication skills. This includes experience leading the management, security, and operations of enterprise private and public cloud-based network infrastructures and security products and services. This resource will operate as a senior leader with the ability to influences the business, company strategy, and strives to continually drive improvement and efficiency. You will be responsible to manage the day-to-day service delivery and operations for our private and public cloud network infrastructure and information security systems.
What you will do:
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- Responsible for the service delivery and operations of public and private cloud network infrastructure.
- Responsible for the service delivery and operations of information security tools and systems.
- Lead a team of L1 and L2 operations resources – both internal and external managed service providers.
- Lead incident management, service management, performance management, and problem management functions for the network & security technology domains.
- Drive automation improvements that will accelerate delivery, increase quality, reduce maintenance, and change fail rates.
- Collaborate with engineering and architecture to identify, prioritize, and implement and ensure high quality operationalization of new network and security solutions.
- Build strong and trusted relationships with internal and external partners.
- Infrastructure hardware and software currency & vulnerability remediation management.
- Support risk and compliance in accordance with Canadian and global standards. Ensure alignment/adherence to enterprise technology standards, vendor management standards, and risk standards.
- Focus on continuous learning and professional development.
- Hold yourself and your team accountable to progress the company’s technology modernization and effectiveness efforts.
- Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness
What you will bring:
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- Post-secondary degree/diploma in information technology, computer science, or an equivalent combination of training and experience.
- Professional certifications in cloud, network and/or security is preferred (CCIE, PCNSE, CISSP, CISM, AZ-500/700, AWS Network/Security Certified, etc.)
- 7+ years direct experience operating in highly available enterprise infrastructures
- Strong understanding of network protocols and services as well as means of securing communications
- Strong understanding of wired and wireless connectivity platforms and protocols
- Strong understanding of information security solutions and products
- Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies.
- Broad knowledge of industry technology and directions, with strong foundational knowledge in network and security domains such as network technologies (LAN/WAN/WLAN, SDWAN, Load Balancers, DNS), Observability technologies, IAM technologies, Data Loss Prevention, Endpoint Detection, Cloud Computing, Automation, IPS/IDS, DDOS, Firewalls, WAF, VPN etc.
- Versed in a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments e.g. Cisco, Checkpoint, Palo Alto, F5, Microsoft, etc.
- Proven experience as a business-focused, credible leader in a large fast-growing technology company.
- Drives results and changes processes to improve performance; creates a culture of accountability.
- Solid understanding of delivery enablement techniques such as automated testing and automated deployments.
- Familiar with Infrastructure as Code and delivering infrastructure change via DevSecOps pipelines including Terraform and Ansible.
- Proven ability to develop and maintain collaborative business relationships.
- Able to pivot and quickly change direction in response to changing priorities.
- Experience coaching and mentoring technical practitioners.
- Strong communication, collaboration, relationship building skills, and experience working in financial services industry considered an asset
- You can balance pressure to deliver with the need to deliver a secure, resilient platforms
- You are a systems thinker, an effective communicator, and can find the balance between when to be tactical vs. strategic.