Description:
The Manager, Middleware Platforms, reporting into the Director, Technical Architecture, serves as the operational leader and technical owner of the enterprise integration and messaging platforms (e.g., Boomi, Solace). The role oversees a team of middleware specialists and is accountable for platform lifecycle management, roadmap execution, integration/API governance, and stewardship of the company’s API estate. This position works closely with business units, architecture, security, infrastructure, product teams, and clients to ensure the platform evolves to meet organizational needs while maintaining reliability, security, and scalability.
What You Will Do
- Lead, mentor, and develop a high-performing group of middleware experts while managing capacity, prioritization, and clear performance and development expectations
- Coordinate the delivery and operational support of integration and API solutions across business units and client environments. Encourage a culture focused on defect-free outcomes, ensure incidents are resolved on time and SLAs are met, and continually improve reusable patterns, guidelines, and support processes.
- Own the full lifecycle of data exchange and communication platforms—managing upgrades, patching, capacity planning, performance optimization, and documentation—while ensuring enterprise standards for availability, security, compliance, and scalability, providing reporting dedicated to critical issues, and partnering with vendors on customer concerns and long‑term planning.
- Lead integration and API governance by ensuring alignment with enterprise architecture, managing the full API lifecycle—including versioning, documentation, and usage reporting—and ensuring all integrations comply with data privacy, security, regulatory, and architectural requirements.
- Partner with Architecture on solution design and platform evolution, collaborate with Security, Data Privacy, Compliance, Infrastructure, and Application teams to ensure high‑quality end‑to‑end delivery, and engage with business units, product teams, and clients to understand needs, manage expectations, and provide clear reporting
- Adhere to enterprise risk frameworks and controls by completing all required risk activities on time, ensuring middleware platforms meet all security, risk, and audit requirements, and maintaining zero high‑risk findings through timely remediation of any identified gaps.
What We’re Looking For
- University degree, preferably in Computer Science, Engineering, or equivalent experience
- 5+ years’ experience with integration technologies.