Loss Prevention Investigator

Description:

The Loss Prevention Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:
 

• Routinely walk floor to observe, identify dishonest persons both externally and internally
• Observe and dispatch by monitoring CCTV system
• Apprehend shoplifters and maintain records of apprehensions
• Testify at criminal proceedings as appropriate
• Conduct periodic P.O.S. audits
• Conduct internal investigations as required with confidentiality
• Analyze and follow up on transactional reporting
• Minimize company loss due to paperwork errors
• Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
• Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
• Provide support and follow up on audits to ensure compliance
• Comply with all Health & Safety policies and requirements
• Perform other duties, as assigned
• Ensure compliance with privacy policies, regulations, and cyber security measures.
   

The ideal candidate:
 

• College Degree
• 2-3 years experience in a similar capacity
• Kinesic interview techniques or other interviewing/interrogation training
• Previous experience in a retail environment
• Standard first aid, CPR OPA Level II
• Maintain provincial guard license
• Fully bilingual in French and in English.
   

The measures of success:
 

• Contribution to financial and customer growth objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients