Description:
Role: Incident Manger
Location: Canada Remote
Responsibilities:
- 5+yrs Major Incident Management experience
- Deep understanding of ITSM practices (Incident, Problem, Change, etc.)
- Ability to disseminate summary, impacts and status updates around Major Incidents to broad audiences of varying levels
- Proven capability to produce crisp and robust written communications.
- High level understanding of industry standard technologies – network, cloud, application support, etc.
- Verbal and Written communication
- Ability to work with cross functional IT teams – internal and external (vendors/consultants)
- Drive Major Incident calls/bridges – managing the participants with a focus on restoration actions
- Proficient in Microsoft tools and other collaborative apps
- Monitors trends in incidents and issues.
- Flexible and the ability multitask
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Organization
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Themesoft
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Industry
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Management Jobs
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| Occupational Category |
Incident Manger |
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Job Location
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Toronto,Canada |
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Shift Type
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Morning |
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Job Type
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Full Time
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Gender
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No Preference
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Career Level
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Experienced Professional
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Experience
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5 Years
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Posted at
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2026-07-31 3:46 pm
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Expires on
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2026-09-14
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