Edition Site Administrator

Description:

THE ROLE

• Serve as lead administrator on site for up to 50 staff and 200 youth
• Ensure all administrative duties are effectively completed (i.e. participant information is up to date and safely stored, including: participant attendance, staff time sheets, incident/accident reports, weekly challenges, etc.)
• Ensure that the programming calendar is kept up to date and distributed among staff in a timely manner
• Assist with the creation and collection of data from online feedback surveys and help assess registration trends, customer satisfaction and participant demographics
• Manage and update supplemental participant forms (medical, travel, waivers, etc.)
• Assist with booking for travel and trip logistics
• Assist with basic bookkeeping and collection of receipts for account reconciliation
• Assist with the distribution and collection of seasonal staffing administrative documents (general information, medical, forms, etc.)
• Review material resources, protocols, and procedures to ensure accuracy and that we are meeting all health and safety measure
• Connect with all registered families on an ongoing basis to develop rapport, address any issues and assist front-line staff with adjusting programming to best suit ages/needs/interests of participants
• Inform program families of important dates and document all essential communication regarding parental and/or participant concerns
• Assist with creation and distribution of virtual and printed marketing materials
• Serve as a role model to children and staff members, exemplifying leadership, problem solving and conflict resolution
• Participate in a dynamic 1-week training to provide you with all the tools needed to stay motivated and succeed in the mission
• Following and ensuring that effective safety protocols are in place, including physical, emotional, and site safety measures
• Create a warm, safe, and welcoming presence in all encounters with staff, youth, and caring adults
• Address any behaviour concerns immediately using Jays Care RBI Summer Edition behaviour management protocols and guidelines