Director of Veterinary Establishment

Description:

Groupe vétérinaire Daubigny, a leading veterinary network in Canada, is hiring a Director of Establishment to oversee operations at Hôpital vétérinaire de Rawdon. This is a key leadership role responsible for managing the team, optimizing daily operations, ensuring regulatory compliance, and fostering excellent client and community relations. The director plays a vital role in delivering high-quality veterinary services while cultivating a positive and productive work environment.

Key Responsibilities:

Leadership and Team Management

• Lead and mentor a veterinary team in a positive, collaborative environment

• Set performance expectations, provide feedback, and conduct evaluations

• Oversee staffing and recruitment processes

• Manage role changes and updates in HR systems (Dayforce)

Operations Management

• Ensure efficient day-to-day clinic operations and quality patient care

• Implement and maintain standardized operating procedures (SOPs)

• Supervise scheduling, inventory, and facility maintenance

• Communicate corporate policies and oversee team performance

Financial Management

• Prepare and manage the hospital's operating budget

• Analyze financial reports and implement cost control measures

• Ensure financial practices are compliant with internal policies

Client Relations

• Foster strong relationships with clients, addressing concerns promptly

• Drive client satisfaction and retention through feedback and service improvements

• Coordinate communication between clients and veterinary staff

Compliance and Safety

• Ensure adherence to health, safety, and veterinary regulations

• Maintain accurate records and oversee safety protocols

• Prepare for audits and inspections

Marketing and Community Engagement

• Execute local marketing initiatives and community outreach

• Promote the hospital through events and awareness campaigns

Strategic Initiatives

• Develop and implement strategic business plans

• Monitor and improve the effectiveness of strategic efforts

Skills and Qualifications:

• Minimum 3 years of managerial experience

• Experience in healthcare/veterinary sectors is an asset

• Strong organizational, communication, and conflict-resolution skills

• Financial acumen and client service orientation

• Proficient in IT systems and clinic management software

• Bachelor’s degree or college diploma in business administration preferred

Leadership Behaviors Expected:

• We Care: Inspire and show resilience

• We Dare: Results-driven and forward-looking

• We Share: Humble, act with integrity

About the Organization:
Hôpital vétérinaire de Rawdon is part of Groupe vétérinaire Daubigny, a Quebec-based leader in veterinary medicine for over 30 years. With a growing network of clinics and a specialized referral center, Daubigny offers a full range of accessible veterinary expertise across the province. The organization prides itself on growth, excellence, and creating a fun and dynamic work environment.

Groupe vétérinaire Daubigny is an equal opportunity employer committed to fostering an inclusive workplace that celebrates diversity. Accommodations are available upon request during all stages of the selection process.