Description:
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. Our ideal candidate will have a minimum of 2 years travel consulting experience along with an insatiable appetite for delivering impeccable service.
Key Responsibilities
As a Corporate Travel Consultant you will be responsible for managing the day-to-day travel needs of corporate business accounts, including:
- Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
- Follow company procedures, account guidelines and customer service standards
- Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
- Build and maintain strong working relationships
- Provide solutions to travel related problems clients may experience
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
- Other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Experience & Qualifications
- Bilingual in both English and French
- Customer focused – consistently going above and beyond to deliver an amazing client experience
- You obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
- Outstanding interpersonal skills and ability to build strong business relationships.
- A problem solver who thinks outside of the box to provide creative solutions.
- You embrace egalitarianism, irreverence, and ownership.
- You thrive in a collaborative environment but can also produce quality work independently.
- Excellent written and verbal communications skills
- Ability to work in a fast paced, deadline driven environment.
- Tech Savvy – 2 years’ experience with a Global Distribution System (GDS) (Sabre preferred), confident using Microsoft suite, and comfortable learning new software
- OPC certification preferred; however, candidates without OPC certification will be supported to obtain it. Successful completion of the OPC exam within 30 days of employment is mandatory.
- Bilingual French/English required, due to the nature of the role of dealing with both English and French clients and suppliers
- Bilingual French/English required, due to the nature of the role of dealing with both English and French team members