Community Support Specialist

Description:

You’ve mastered the art of the customer experience—now, use that talent to power your community!

Village Media, a Community Impact Organization, is looking for a community support specialist to join us in supporting our Halton Hills and Milton communities.

The ideal candidate will be an enthusiastic self-starter who is passionate about helping to connect businesses with our large local audience.

What you will do:
 

• Lead generation and outreach- calling local businesses, using a variety of tools, to set up appointments
• Community building, growing a network of local contacts
• Shadowing existing sales reps to gain insight into the sales process
• Working directly with and supporting the sales team in reviewing, monitoring, and fulfilling advertising campaigns
• Assisting with the administration and coordination of campaigns
• Working with graphic designers to ensure ad creation process runs smoothly and ads are loaded and delivered on-schedule
• Completing various office administration responsibilities
• Connecting with clients for onboarding support
• Handling multiple priorities simultaneously
• Performing other duties and projects as directed
   

Minimum qualifications for the position include:
 

• The ability to work alone, and as part of a team
• Excellent verbal and written communication skills
• Proficiency with Gmail, Google Docs, Google Sheets, and other Google applications