Description:
As the Assistant, Sales, you will maintain reports, track shipments and solve issues that arise, ensuring that our customers have a positive experience. If you’re a superstar at multitasking and have a passion for helping others, join RXO and let us help you build a career you’ll love.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), pension, life insurance, disability and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day:
- Support Sales with managing the branches key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Monitor report cards
What you need to succeed at RXO:
At a minimum, you’ll need:
- Bachelor's degree or equivalent related work or military experience
- 1 year of sales or customer service experience
- Related experience and/or training, and a general understanding of the transportation industry
It’d be great if you also have:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment
- The ability to work in a fast-paced environment
- Strong attention to detail and follow-up skills with experience identifying and resolving problems