Test Center Administrator

Description:

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
 

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned
   

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7:30 am and 9 pm, and about 1-2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 10-25 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications
 

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.