Technical Product Manager

Description:

Pantheon is seeking a Technical Product Manager to join their collaborative Product Management team to support the launch of Content Publisher, a new product designed to transform how content is published to the web. This role reports to the Director of Product leading Content Publisher and will work cross-functionally with engineering, design, marketing, and customer support teams to ensure the product delivers a superior user experience for developers, editors, marketers, and other non-technical users.

Key Responsibilities:

• Champion Web Team Members: Understand the workflow and challenges of web teams including developers, editorial, and marketing personnel.

• Deliver Superior Developer Experiences: Convert developer needs into actionable user stories and collaborate with engineers and designers to continuously improve the product.

• Translate Customer Needs into Platform Requirements: Gather insights through customer engagement, user interviews, surveys, and usability studies to guide technical teams and prioritize high-impact outcomes.

• Collaborate Cross-Functionally: Work closely with internal teams and communicate product updates to both internal and external stakeholders.

• Work Distributed and Asynchronously: Manage work effectively across time zones, leveraging asynchronous communication tools.

Requirements:

• 2+ years in a technical role related to website development, support, customer success, or product management.

• Technical knowledge of PHP, REACT, CSS, Next.js, GraphQL, REST APIs, WordPress, Drupal, or similar web technologies.

• Ability to break down complex systems incrementally, using prototypes and experiments to validate hypotheses.

• Strong communication and presentation skills with the ability to influence and inspire change.

• Experience translating user needs into technical requirements and keeping engineering teams focused on outcomes.

Benefits & Perks:

• Industry-competitive compensation and equity plan.

• Paid Time Off (PTO), Paid Sick Leave (PSL), and 11 paid company holidays.

• Full medical coverage (Extended health, dental, vision).

• Top-of-the-line equipment and monthly wellness/learning allowances.

• Team-based and company-wide events for professional and personal development.