Technical Analyst

Description:

Technical Analyst – 3

The Technical analyst is doing more analysis, working with the business, working on configurations

Candidate Requirements/Must Have Skills:

1) 5-7 years of hands-on ServiceNow configuration experience, including custom development and integration, with at least 2-3 years of ServiceNow HRSD experience

2) CIS-HR and/or Administrator certification required

3) Experience with integrations between ServiceNow and other tools/systems

4) Proven working experience implementing, updating, testing and supporting core ServiceNow components; understanding of ServiceNow implementation end to end cycle.

5) Experience writing clear and comprehensive technical documentation and ability to create analytical reporting.

Nice-To-Have Skills:

• Experience working with SAP SuccessFactors HCM.

• Deep expertise in data architecture, data modeling, cloud technologies (e.g., GCP, Azure), and modern integration patterns.

• Experience working with Genesys Telephony System

• Fluency in modern programming concepts, with hands-on experience in programming such as Java, Python, REST/SOAP web services, JSON and database concepts.