Technical Account Manager Intern

Description:

As a Technical Account Manager Intern at CrowdStrike, you’ll make a difference in global security by protecting organizations against the most advanced attackers in the world. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills.

You will be expected to work 40 hours a week on projects including, but not limited to:

• Assisting the CS Operations team in report creation and analysis

• Collecting feedback from internal stakeholders on process effectiveness

• Developing communications and digital content to engage customers

• Working on pilot programs for major initiatives

• Creating customer facing health checks and reports

What You’ll Need:

• By the beginning of the internship, interns must have completed at least 2 years at a 4-year undergraduate university and graduating between December 2024 - June 2025.

• An eagerness to learn through hands-on experience and collaborative projects specific to your internship field.

• Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.

Bonus Points:

• Experience with a data analytics or business intelligence platform, such as Tableau or Snowflake

• Python scripting and RestAPI experience

• Cybersecurity background

• Project management experience

• Experience working with Windows Server Operating Systems

• Knowledge of enterprise web technologies, security and cutting-edge infrastructures

• Excellent customer service skills and ability to quickly establish technical credibility with customers

• Excellent communication skills, written and verbal

• Proven problem-solving skills