Description:
In this role you will Supervise a team including Maintenance Specialists, Maintenance Person, Specialists Fire and Life Safety, Coordinators and Students
What you will do in this role
- Lead a multidisciplinary team by coaching, motivating, developing job objectives, disciplining, managing performance, assessing and delegating work, encouraging professional development, and ensuring quality and service standards and regulatory compliance are met.
- Monitor and analyze outcomes and use key performance indicators/measures to ensure Business Unit objectives are met.
- Ensure capital works and preventative maintenance needs are coordinated into the capital plan to address long-term needs of the organization in a cost-effective manner.
- Develop and implement work plans, business processes, budgets and staffing levels for the Technical Supports unit.
- Lead preventative maintenance and support capital work needs to ensure such needs are implemented into the Capital Plan.
- Create and update the preventative maintenance schedule including activities and work plans to be undertaken, value provided to the organization, and related costs of initiatives/projects; presents preventative maintenance schedules to Housing Operations and Tenancy Management team for approval.
- Identify resource requirements to meet long-term operational commitments and to ensure financial soundness and economic viability of programs/services.
- Review and approve project plans developed by reporting staff or external contractors and monitors their implementation. Coordinates specified major capital works and preventative maintenance projects in collaboration with Technical Support Staff, Real Property Asset Management staff, and/or outside contractors.
- Act as a primary developer and publisher of standards and benchmarks for Residential Property Management as it relates to preventative maintenance.
- Collaborate with key stakeholders (vendors and sector organizations such as OMSSA, ONPHA, SHSC, etc) in the delivery of preventative maintenance and fire safety services; includes other departments that provide a range of services to Region of Peel buildings, Peel Living and other client providers.
- Handle issues of vendor non-performance regarding contract violations; implements corrective measures and coordinates communications both internally and externally.
- Assist in the operational take-over and commissioning of new buildings where applicable.
- Ensure the scope of work for HVAC and other Contract documents in collaboration with Procurement Team are developed in a professional manner
- Develop Terms of Reference for all related Service Contracts and ensures contracts are managed effectively and within scope and budget, with no interruption to the services.
Skills/Abilities
- General knowledge of capital planning and building systems in the context of sustainable financial parameters and to high level customer service.
- Sound decision making capabilities including sound judgment and critical thinking to arrive at recommendations or conclusions.
- Strong negotiation and collaboration skills in working with community partners, agencies and other levels of government
- Well-developed communication skills, both oral and written; proven ability to present to various audiences both internal and external to Peel.
- Understanding of change management principles and methodologies.
- Knowledge of project management principles and methodologies
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias