Description:
The Associate Manager is responsible for interfacing with client stakeholders within an account / group of accounts, creating strong account plans, aligning Infosys offerings to the various stakeholders business and technology imperatives and for managing and growing Infosys’ footprint in the account/s working closely together with internal and external stakeholders
What will you do?
The candidate would have the following key responsibilities within the assigned account/set of accounts:
- Strategic account management and growth led by strong alignment with Program and Delivery management teams.
- Account growth – responsible for building a portfolio of services within target accounts and influencing the client to win additional business
- Drive continuous improvements and transformation in the target accounts to create customer value, continuity and growth
- Manage senior management relationships and create a strong and positive account stakeholder connect across the board
- Own both the revenue and margins of the portfolio and align growth to investment to ensure long term viability and immediate term goals are met
- Work closely with enterprise team; provide guidance, consultation and direction in support of strategies to implement client’s strategy under assigned technology competency
- Work closely with Solutions teams to build customized solutions pitches and driving the revenues and delivery of these solutions in target accounts under the portfolio
- Account Planning and Governance – share responsibility for all Client Management processes – Plan-Sell-Deliver-Manage along with the sales team
- Leverage alliances with relevant product vendors for growth. Build strategic product partnerships.
- Drive thought leadership and align key stakeholders from both ends to create lasting relationships.
Qualifications
- Must have managed large revenue portfolio of clients in the region with demonstrated growth in the accounts managed as well as strong client referrals.
- Significant Account Management experience required
- Strong Oil & Gas, Energy, Utilities domain understanding for aligning to clients business and industry
- Track record of interacting and building relationship with CXO level client contacts
- Ability to manage and run Consulting, Implementation, Support/AMS and other conversations and opportunities seamlessly across range of offerings that Infosys offers
- Good understanding of Current and Emerging Technologies such as SAAS applications, Enterprise applications and software,
- Global Delivery Model experience is a must
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication and presentation skills
- Min. Bachelor’s degree required and 10+ years of experience with listed responsibilities and skill sets.
- Open to travel and work from client location.