Senior Systems Analyst

Description:

Join us as a Senior Systems Analyst, where you’ll lead the creation and rollout of innovative Point-of-Sale solutions that power our retail network. You’ll drive key projects, influence technology decisions, and collaborate with internal teams, vendors, and local co-ops to deliver and support exceptional, future‑focused retail experiences. If you’re ready to make an impact and help shape the future of retail technology, we encourage you to apply and become part of our team.

What You’ll Do
 

• Lead major POS initiatives in the Ag and Home department by defining scope, direction, and delivery of projects that shape the POS roadmap and improve Retail IT solutions across FCL and the CRS.
• Collaborate with various business units, local co-ops, and project managers to plan and execute multiyear POS rollouts.
• Develop and oversee testing strategies, build repeatable validation plans, and provide second and third level support to team members and vendors.
• Manage and direct external partners and vendors while owning the technical and functional design of POS components within larger retail solutions.
• Support cross functional integrations, contribute to solution selection beyond POS, and mentor team members through knowledge transfer and coaching.
• Provide Level 2 support for Point-of-Sale related solutions to local Co-ops and FCL business units, including as part of a team on-call rotation.
   

Who You’ll Work With

The Team: You will work closely with the other POS team System Analysts, reporting into the Senior Manager, Ag & Home POS. This team strives to cultivate a culture of dynamic, cross-functional, and customer centric service.

The Collaborators: You will work closely with other functions in our technology business unit including the retail service desk, architecture, quality assurance, and IT operations teams such as network and server teams. You will collaborate across the organization with teams such as Agriculture, Home and Building Solutions, Finance, and Retail Operations. You will work with various vendors who sell and support the POS technology used across the CRS.

The Customers: You will demonstrate customer focus while supporting local Co-op’s at both the association and store levels in projects, inquires, support issues, and escalations.

Why It Matters

We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

Who You Are

You are looking for a career in Information Technology and:

• Have 6-9 years of relevant progressively responsible experience with multiple Point-of-Sale or retail related software and hardware systems. Experience with head office and store level retail systems, retail fueling systems, POS hardware including self-checkout systems, etc. is required.
• Have a degree in Computer Science, Business Administration, or a related field (a combination of relevant education and experience may be considered).
• Are familiar with other technology such as relational databases\SQL, operating system management, scripting, PCI, and other technology that provides infrastructure for retail operations.

What We Offer

• Competitive salaries, short-term incentives, a comprehensive benefits package, and an employer-contributed pension plan.
• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
• As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs.