Senior Business Analyst

Description:

The Vancouver Fraser Port Authority, Canada’s largest port, is seeking a Senior Business Analyst (Systems) to lead complex business analysis activities for system implementations, transformative initiatives, and process optimization projects. This role ensures the alignment of business objectives, processes, system solutions, and data management practices, while mentoring other analysts and supporting project managers in risk mitigation and decision-making.

Key Responsibilities:

Requirements Management:

• Develop detailed artifacts and specifications covering scoping, options, estimates, functional requirements, and user acceptance testing.

• Engage stakeholders to elicit requirements, assess feasibility, and conduct scenario assessments for design and selection decisions.

• Select and adapt requirements elicitation and testing methods to ensure rigorous analysis.

• Lead data collection, analysis, and cleanup for mapping and migration, ensuring integrity and usability.

• Contribute to functional solution design and participate in solution selection processes.

Project Management Support:

• Provide analysis-based recommendations to project managers for resolving project challenges.

• Identify risks and support development of mitigation strategies.

• Produce user guides, training materials, and deliver findings in clear, adaptable formats.

• Establish requirements baselines, maintain change control, and ensure delivery aligns with business needs.

• Participate in project closure and lessons-learned activities to identify continuous improvement opportunities.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or related field.

• CBAP or equivalent certification highly preferred.

• Minimum 5 years of recent, progressive experience in business analysis.

• Experience with full lifecycle systems implementation projects, particularly COTS solutions (HR, contract management, real estate management).

• Knowledge of business process analysis methods, functional requirement specifications, user stories, wireframes, ERDs, and system context diagrams.

• Familiarity with process improvement methodologies (Agile, Six Sigma, BPMN, RUP).

• Intermediate proficiency in Excel, Jira, ServiceNow, PowerPoint, SharePoint, and diagramming applications.

• Strong verbal, written, and interpersonal communication skills; ability to communicate with technical and non-technical audiences.

• Ability to create impactful presentations and translate detailed information into visual summaries.

Additional Requirements:

• Marine Transportation Security Clearance may be required.

• Legal entitlement to work in Canada.

• Background checks may include criminal record, credit, and/or reference verification.

What We Offer:

• Market-competitive base salary and variable incentive plan.

• Comprehensive benefits including retirement plan.

• Earned time off program, paid vacation, and personal care leave.

• Learning, development, and career advancement opportunities.

• Onsite gym in a national landmark at Vancouver’s waterfront.

• Friendly, respectful, and inclusive workplace.