Sales Admin Assistant

Description:

Genuine Comfort, a leading distributor of Air Conditioners and Packaged Terminal Air Conditioners across Canada & Mid-North USA, is seeking a Sales Admin Assistant to support the sales team. This position will handle a variety of tasks to ensure seamless sales operations, including creating quotes, processing orders, coordinating deliveries, managing customer inquiries, and maintaining CRM data.

Key responsibilities include:

• Developing a deep understanding of the business, customers, and sales processes to provide seamless support to the sales team

• Responding to customer inquiries promptly, ensuring alignment with response time targets

• Processing sales orders from email, text, or phone, ensuring accurate and timely fulfillment

• Creating and sending customer quotes, addressing concerns, and refining sales strategies based on lost quotes

• Maintaining accurate customer and market data in the CRM, providing insights to optimize sales performance

• Tracking sales history, identifying trends, and updating customer profiles

• Supporting the ERP system rollout and optimization

About You:
The ideal candidate will possess the following qualifications:

• Ability to balance multiple priorities while maintaining attention to detail

• Strong verbal and written communication skills

• Experience with sales and market data, including reporting and trend analysis

• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM/ERP systems (preferred)

• A proactive mindset, comfortable working in a fast-paced environment

Why Join:

• A strong leadership team and entrepreneurial culture that supports growth

• A focus on open communication, accountability, and learning from mistakes

• Opportunities for career growth, with a clear path to roles such as Account Manager

• A values-driven environment that encourages initiative, ownership, and continuous learning