Description:
Sales Development Manager (Hybrid – 2 days per week in our Markham office) Quadient is looking for a hands-on, people-first Sales Development Manager to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadient’s AP and AR automation solutions across SMB and mid-market segments through inbound, outbound, and account-based strategies.
In this role, you’ll manage day-to-day execution, coach SDRs to peak performance, and collaborate cross-functionally to ensure alignment on territory, campaign, and qualification strategy.
This isn’t just a tactical leadership role — it’s an opportunity to inspire, develop, and grow talent. You’ll bring structure, clarity, and motivation to the team, fostering a culture built on curiosity, accountability, and results.
- Lead, coach, and develop a high-performing team of SDRs supporting SMB and MM Financial Automation in NORAM
- Drive execution across inbound, outbound, and ABM motions
- Provide one-on-one coaching and development to help SDRs grow and achieve goals
- Implement scalable personalization frameworks to enhance outreach effectiveness
- Partner with Sales on territory alignment and opportunity management
- Collaborate with Marketing and Demand Generation on campaigns and insights
- Reinforce adoption of cadences, playbooks, and sales enablement tools
- Leverage data and reporting to track activity, conversion, and pipeline performance
- Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools
- Promote continuous learning and contribute to structured onboarding and training programs
Qualifications
- 4+ years of B2B Sales Development experience
- 1–2+ years managing SDRs or team leads
- Proven ability to coach and develop top-performing teams
- Strong process and operational discipline
- Experience driving pipeline through outbound, inbound, and ABM programs
- Skilled with tools like Salesforce, Salesloft (or similar), LinkedIn Navigator, Orum, Gong, and interested in AI-driven tools
- Excellent communicator and collaborator
- Experience in SaaS, automation, or financial technology is a plus
- A passionate coach who loves helping people grow
- Known for spotting potential, providing actionable feedback, and fostering career development
- Process-oriented, bringing consistency and structure to outreach, qualification, and follow-up
- Data-driven and analytical, using insights to identify performance gaps
- Collaborative and trusted by Sales, Marketing, and Operations teams
- Motivational leader who knows how to keep remote and hybrid teams engaged
- Empathetic, energetic, and driven — with high expectations and strong integrity