Retail Sales Associate

Description:

Coach, a leading modern luxury accessories and lifestyle brand under the Tapestry, Inc. portfolio (which includes Kate Spade New York and Stuart Weitzman), is hiring a Temporary Sales Associate in Toronto, ON. The company values creativity, diversity, and authenticity, and welcomes individuals who bring individuality and ambition to the team.

The Temporary Sales Associate will be responsible for delivering exceptional customer service, driving sales, and supporting store operations. This role demands strong interpersonal skills, a proactive attitude, and a deep understanding of fashion trends. You will represent Coach as a brand ambassador, demonstrating commitment to sales strategies, clienteling, and overall excellence.

Key Responsibilities:

Selling and Client Service:

• Build strong relationships with customers by understanding their needs and offering appropriate solutions

• Deliver exceptional in-store experiences aligned with Coach’s selling expectations

• Meet and exceed personal sales targets through proactive outreach, clienteling, and product recommendations

• Demonstrate product knowledge and educate customers on current collections and fashion trends

• Support local sales strategies by staying informed about the local market

Workplace Environment:

• Cultivate a collaborative, respectful, and inclusive environment with team members

• Represent Coach through elevated personal style and a professional demeanor

• Demonstrate adaptability and emotional intelligence when responding to customer needs and feedback

• Display ownership, accountability, and initiative in all tasks and goals

Operations:

• Assist in maintaining the sales floor and backroom to visual and operational standards

• Process shipments and replenishments as needed

• Operate POS systems and mobile technology to facilitate clienteling and transactions

• Follow store policies related to operations, POS procedures, and loss prevention

Additional Requirements:

• High school diploma required; post-secondary education preferred

• Must be flexible to work varied schedules including weekends and holidays

• Strong communication skills and physical ability to lift and move merchandise

• Familiarity with fashion industry trends and competitors

• Ability to multitask, prioritize, and perform in a fast-paced environment

Why Join Coach (Tapestry, Inc.):

Coach provides a dynamic and supportive environment for employees to grow and succeed. As an equal opportunity and affirmative action employer, Tapestry values inclusion and promotes a respectful workplace. Employees have access to training, development, and advancement opportunities.