Retail Relationship Banker

Description:

BMO U.S. is seeking a Retail Relationship Banker to join its team in Corner Brook, NL. This role is focused on building long-term relationships with clients, delivering personalized financial solutions, and supporting customer banking, lending, and investment needs. The successful candidate will act as a trusted advisor, proactively engaging with customers, identifying opportunities, and providing guidance on everyday banking, retail investments, lending, home financing, and small business solutions.

Key Responsibilities:

• Deliver exceptional service by proactively engaging customers and prospects, assessing financial needs, and recommending tailored solutions

• Advise on everyday banking, retail investments, lending products, mortgages (including business-for-self), and small business solutions

• Educate clients on digital banking tools and self-serve channels to make banking faster and easier

• Support client transactions and branch service needs, ensuring accuracy and compliance with policies and regulations

• Build new relationships within the community through outreach, networking, and appointments

• Make credit recommendations in line with sound principles, risk guidelines, and bank policies

• Collaborate with internal partners to deliver integrated financial advice and ensure customer success

• Participate in branch activities including inventory management, escalated service requests, filing, and opening/closing activities

• Stay updated on financial services marketplace, regulatory requirements, and personal banking trends

• Identify and report potential money laundering or suspicious activity in compliance with regulations

• Contribute to branch goals, customer loyalty, and overall business growth

Skills & Competencies:

• Strong interpersonal and relationship-building skills

• Consultative approach to sales and customer service

• Ability to work independently and as part of a collaborative team

• Strong organizational, communication, and problem-solving skills

• Comfortable with technology, digital tools, and social media

• Resourceful self-starter with the confidence to approach and engage clients

Compensation & Benefits:

• Base salary $34,750 – $51,800 annually (monthly equivalent $2,896 – $4,316)

• Performance-based incentives and discretionary bonuses

• Comprehensive health and life insurance

• Retirement savings plans

• Tuition reimbursement and career development support

• Opportunities for growth within BMO’s extensive financial network

About BMO:
At BMO, we are driven by a purpose to Boldly Grow the Good in business and life. We empower employees to make an impact from day one, providing in-depth training, mentorship, and growth opportunities. BMO fosters an inclusive workplace where every employee is valued and supported to reach their full potential.