Description:
Reporting to the Divisional Retail Manager, you will provide regular business updates including reports on volume, revenue, and other company KPI’s. There is travel required up to (50% of the time) and the role will require some evening/weekend work based on operational requirements.
Responsibilities
- Responsible for the day to day operation of the locations within Quebec
- Responsible for managing staffing & recruitment for all Retail, SRR and Clerical Operations Support
- Accountable for managing the region's talent development, recruitment retention and training
- Conduct store and terminal visits to ensure stores are operating according to national standards. Checks to include inventory management, store cleanliness, brand standards and equipment checks
- Manage the store's budget to ensure GL is accurate and relevant
- Provide monthly / quarterly reports as required to the Divisional Retail Manager
- Monitor and track volume, revenue and Retail KPI's via Qlikview, PROS reports and Credits/Voids report
- Track competitive analysis as required
- Provide leadership to Retail team and support representatives through development, training and the Attendance Awareness Program
- Attend Management meetings as required
- Assist with territory management within the region to include: training, provide information, customer inquiries and act as Operations liaison for Agents, Staples, PUDO, Michaels and Drop Boxes
Qualifications
- Three to Five years Management experience preferred or related Purolator experience
- Ability to successfully manage multiple tasks in a fast paced environment
- Decisive and competent self-starter
- Excellent interpersonal and relationship building skills
- Must be able to build and promote a well-functioning team environment
- Exemplary oral and written communication skills required
- Ability to travel up to 75%
- Knowledge of Microsoft office: Word, Excel, Power Point, PROS, SAP: TMS, Portal
- Financial Acumen