Retail Associate

Description:

Fossil Group, Inc. is seeking a motivated and customer-focused Retail Associate to join their team at the Polo Park location in Winnipeg, MB. Fossil is a leading name in fashion accessories, known for innovation, style, and integrating technology into everyday fashion items like watches, handbags, and jewelry.

As a Retail Associate, you will play a pivotal role in delivering a premium in-store customer experience while embodying the brand’s identity and values. The ideal candidate will have 1 to 2 years of experience in the retail sector, preferably within fashion retail. You should possess a passion for customer engagement, an energetic personality, and a sophisticated, team-oriented approach to retail service.

Key Responsibilities Include:

• Delivering exceptional internal and external customer service

• Upholding professionalism and brand standards in all interactions

• Motivating and collaborating with team members to achieve store goals

• Cultivating brand loyalty through consistent and positive customer experiences

• Continuously learning and adapting in a dynamic retail environment

• Effectively communicating with both team and customers in written and verbal forms

Preferred Qualifications:

• Bachelor’s degree preferred

• Strong presentation skills and self-motivation

• Capacity to tailor services and approaches to meet evolving business needs

Benefits (dependent on position and location):

• Comprehensive medical, dental, and vision plans

• Retirement Savings Plan with company matching

• Paid Time Off and Volunteer Time Off opportunities