Receptionist

Description:

The Wellness and Well-being pillar aspires to provide readily accessible, high quality care to enhance the physical and emotional health and wellbeing employees of Western University, thereby optimizing their potential for professional attainment.

Responsibilities

The Receptionist will provide customer service, reception support, and a variety of administrative tasks, that support the smooth and effective operations of the Employee and Family Health Clinic which serves a large and complex internal community of faculty and staff at Western.

Qualifications

Education:

• One year Medical Office Administration Diploma

Experience:

• 2 years of administrative experience in a medical office setting; experience with electronic medical records (e.g. Telus Practice Solutions Suite)

Knowledge, Skills & Abilities:

• Demonstrated working knowledge of medical terminology
• Demonstrated typing and data entry skills, dicta-typing
• Intermediate computer skills in Microsoft Office and Windows 11
• Excellent oral and written communication skills to effectively interact with clients
• Positive outgoing attitude with genuine customer service orientation
• Ability to multi-task and maintain an organized and effective personal work environment
• Proven ability and natural inclination to interact with people in a professional, respectful and diplomatic manner
• Demonstrated problem solving skills with sound judgement
• Excellent attention to detail and high level of accuracy
• Ability to work independently and collaboratively in a team environment
• Ability to work well in a fast-paced environment with frequent interruptions
• Ability to demonstrate a high degree of confidentiality and discretion