Power Platform Specialist

Description:

The Specialist, Power Platform will support the planning, development, implementation, and monitoring of Power Platform Solutions, as well as data analytics and business process automations, across enterprise projects.

As a member of the Project Management Office, the Specialist, Power Platform will help drive eCampusOntario projects to successful completion, provide support through data analysis and Power BI dashboarding, and improve business process efficiency within the organization, including the design and implementation of automation solutions, creating custom connections between platforms, creating internal Power Apps, and developing reports. The incumbent will also create and maintain documentation on Power Platform solutions.

The successful candidate will have strong Power Platform experience, including Power Automate, Power BI, and Power Apps. In addition, the successful candidate will have strong project management, communication, analytical, and organizational skills.

This position is responsible for automating business processes and interconnecting software platforms to automate data gathering and analysis. These skills are required to enable meticulous preparation of project documentation and reports, and to derive insights from large amounts of data that support and guide optimal project performance.

Accountabilities, Duties and Responsibilities

Automation

Work with the IT and Finance teams to streamline business processes while introducing automation where possible.
Streamline and automate business processes and workflows, with the primary objectives of keeping projects on track, maintaining quality and accuracy, and delivery transparent, real-time results.
Create custom connections to various IT systems and platforms, enabling data gathering in an automated fashion.

Project Monitoring, Reporting, and Data Analysis

Create and maintain Power BI reports / dashboards allowing for real-time insights to inform decision makers and drive budget accountability.
Evaluate and monitor progress by tracking and analyzing variances in key performance indicators.
Produce business insights and action recommendations by analyzing data and measuring outcomes.

Requirements and Business Process Design

Gather, analyze, and communicate requirements and changes to business processes, to ensure stakeholder objectives are aligned.
Identify opportunities to remove barriers and improve upon eCampusOntario’s current practices and processes, while assisting in the development of net-new business and IT processes.

The Specialist will fulfill the following duties and responsibilities:

Collaborate with other internal business areas and teams to solve business problems that align with eCampusOntario’s strategic priorities.
Support the PMO with centralized tracking and reporting for all project data.
Create, design, manage, evaluate, and iterate Power BI reports / dashboards for accuracy of data.
Identify, document, report, and communicate process improvements, automation opportunities and any associated risks.
Use software programs to process data and interpret the results through critical thinking to produce insights that optimize performance.
Identify problems and shortfalls of existing processes and propose relevant solutions.
Identify, analyze, and communicate project / business requirements.
Collaborate with team members, senior management, and business owners to improve automation and business processes.
Facilitate and contribute to project meetings or presentations.
Maintain automation integrations and Power BI environments, ensuring continued uptime and connectivity.
Provide operational support such as liaising with stakeholders and tracking timelines.
Contribute to the continuous improvement of eCampusOntario and its products and service offerings.

Education, Professional Designations and Development

Undergraduate degree or diploma in business, information technology, data science, software development, or a related field.

Experience

Prior experience as a Power Platform Developer or Technology Analyst is preferred.
Experience working with Power Platform (Power Automate, Power BI, Power Apps).
Experience working with other automation technologies.
Experience with diagramming software (e.g., Microsoft Visio, Creately, Lucid-chart, or draw.io).
Project Management Professional (PMP) certification, or similar, considered an asset.
International Institute of Business Analysis (IIBA) certification, or similar, considered an asset.

Skills 

Strong understanding of Power Platform and data analysis.
Ability to prioritize multiple and competing tasks to maximize impact and results with limited resources and time.
Excellent interpersonal and verbal and written communication skills.
Ability to synthesize data to draw conclusions and make recommendations.
High tolerance for ambiguity in a multi-stakeholder environment.
Strong critical thinking, analytical, and problem-solving skills.
Positive impact on organizational culture.
Demonstrated commitment and understanding equity, diversity, decolonization and inclusion with the ability to communicate and work effectively with diverse peoples.
Working knowledge of AI concepts and Microsoft AI tools, including Copilot, with the ability to identify opportunities to enhance business processes and user experience within Power Platform ecosystem.
Understanding of how AI and generative AI capabilities can be leveraged within Power Platform solutions to automate workflows, improve efficiency and generate business insights.