Description:
The Manager, Outbound Sales is responsible for achieving growth and sales targets through the effective management of a team of Outbound Account Executives and Sales Development Representatives. This involves developing sales strategies, providing training and guidance to team members, analyzing sales data, identifying market trends, and fostering strong client/partner/intercompany relationships to ensure customer satisfaction.
What you'll do:
- Lead, motivate and manage a team of Sales Development Representatives & Account Executives to achieve sales targets and KPI goals
- Develop and implement effective sales strategies to maximize revenue and market share.
- Provide coaching, training, guidance and overall support to sales team members to improve performance and enhance skills.
- Monitor sales activities, analyze performance metrics, and provide regular reports to upper management.
- Support sales reps in sales calls if required.
- Identify opportunities for growth, and improvement in sales process and procedures.
- Foster positive relationships with clients and key stakeholders to drive customer satisfaction and loyalty.
- Collaborate effectively with other departments such as dealing, marketing, product, client due diligence, and sales operations to align sales efforts with overall business goals.
- Stay updated on industry trends, competitor activities, and market dynamics to inform strategic decision-making.
Qualifications
What you bring
- Experience: Minimum of 3-5 years of leader/sales experience in FX, payments, financial services, eCommerce and/or B2B
- Education: Post Secondary degree or diploma in related field or equivalent experience
- Proven Sales Success: Demonstrated success achieving sales goals in competitive fast-paced environment
- Leadership: Demonstrated experience leading and mentoring high-performing outbound sales teams across multiple markets/regions.
- Industry Expertise: Experience selling to finance teams, CPAs, accounting firms, bookkeepers, and banking sectors. Knowledge of FinTech and Payments a plus.
- Client-Focused Sales Skills: Strong consultative sales approach, with the ability to educate clients on best practices and tailor solutions to meet customer needs.
- Tech-Savvy & SaaS: Comfortable with SaaS applications, able to translate technical features into business benefits for clients. Familiar with web conferencing tools for product demos and presentations.
- Collaborative: Team player and highly adaptable with an ability to work in a fast-paced environment
- Organized & Efficient: Strong time-management and multi-tasking abilities, with a focus on efficiency.
- Detail-orientated: Experience with CRMs, specifically Salesforce. Ability to maintain accurate forecasting and records.
- Communication & Professionalism: Confident, articulate, professional communicator with strong listening skills and the ability to establish relationships quickly