Medical Receptionist

Description:

Job duties:

• Greet patients with excellent customer service upon arrival
• Support physiotherapists and other health care professionals by performing necessary administrative tasks
• Perform appointment bookings, reminder calls, and follow-up calls
• Perform patient billings using Telus Health, Sunlife portal
• Accept patient payments in a confidential manner
• Answer patient inquiries through email or phone
• Educate potential patients on the services offered by the clinic
• Manage patient referrals and patient information database
• Communicate with other healthcare professionals in a timely manner
• Ensure clinic is tidy and presentable
• Ensure all supplies are fully stocked, order supplies as needed
• Perform other duties as requested by management and supervisory team

Job Qualifications

• 1+ years of proven clerical or customer service work experience
• Proficient in Microsoft Office
• Excellent communication skills, both written and verbal
• Ability to work as a team and independently
• Flexible availability, willingness to work weekends and evenings
• Possesses excellent time-management skills