Marketing/ Administrative Support

Description:

MAJOR DUTIES

• Provide general administrative support, including answering phone calls, responding to emails, and handling correspondence.
• Collaborate with the sales team and other departments to ensure a seamless customer experience and promote customer satisfaction.
• Stay informed about industry trends, market conditions, and competitors' offerings to effectively position our products or services.
• Promote brand recognition and familiarize our clients with the products and/or services offered
• Engage with clients regularly via email, phone, and in person to keep them up to date on course offerings and to fill available seats
• Collaborate with the marketing team to align social media efforts with overall marketing campaigns, promotions, and brand messaging.
• Drive engagement across various social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn, YouTube).
• Support and coverage for our Training Administrator and Coordinator

ESSENTIAL SKILLS & QUALIFICATIONS

• Education and/or experience in social media or hospitality industry is an asset
• Proven experience in an administrative support role or similar position.
• Excellent organizational and time management skills, with the ability to prioritize tasks and handle multiple assignments simultaneously.
• Strong attention to detail, ensuring accuracy and thoroughness in all administrative tasks.
• Proficient computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.
• Effective written and verbal communication skills, with the ability to interact professionally with internal and external clients.
• Ability to work independently and collaboratively within a team, demonstrating a proactive and positive attitude.
• Creative, resourceful and solution-oriented.
• High level of integrity and the ability to handle confidential information in a professional and ethical manner.