Junior Customer Service Associate

Description:

What you’ll do:

• Use project management software for filing of distribution and tracking instructions, creating dockets, and coordinating the scheduling and production of printing products.
• Prepare advertising work orders for internal and external use, listing specs, and distribution instructions.
• Assist in tracking weekly kits and flyers while working promptly with local Co-ops and print vendors to resolve distribution issues quickly.
• Assist in preparing weekly flyer distributions for Team Book promotions and answer inquiries related to jobs in the print shop.
• Other duties as required.

Who you’ll work with:

You will be part of a team of marketing professionals and will report into the Marketing Supervisor. This collaborative team strives to cultivate a culture of customer-focus by delivering quality print products for local Co-ops, Zone, and Home Office in an efficient manner.

Why it matters:

We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

Who you are:

You are looking for a career in Sales & Marketing and:

• Have a one-year office administration certificate (or equivalent).
• Have 2 years of related experience (preference will be given to those with previous printing customer service experience).
• Have experience in logistics or distribution analysis.
• Have proficiency in Microsoft Excel.