Description:
Under supervision of the Revenue Systems Coordinator, this position provides general administrative support, and receives and processes payments for a variety of civic services and programs.
Duties & Responsibilities
- Receives and processes payments for a variety of civic services and programs.
- Balances and deposits cash, cheques and Interac payments.
- Maintains accurate daily records, including transaction data and batch totals, and enters them into the revenue collection system.
- Responds to a large number of enquiries from the public, redirecting them, as necessary, to other sections of the Department, other departments, other utility companies and private parking companies.
- Monitors supply of rolled coin, orders new supply from bank regularly, distributes coin, balances coin, and keeps accurate records.
- Receive and process cheque cashing requests from other departments to replenish petty cash.
- Provides administrative support for the Corporate Revenue division, including sorting and distributing mail, filing documentation and processing data.
- Monitors supplies and requests orders in a timely manner.
- Performs other related duties as assigned.
Qualifications
- Graduation from a business college
OR
- Graduation from a one-year, post-secondary business related program.
- One year’s related cashier and customer service experience.
- Knowledge of modern office equipment, practices, procedures and systems.
- Knowledge of basic accounting procedures.
- Ability to make arithmetic calculations rapidly and accurately.
- Ability to maintain accuracy and attention to detail.
- Ability to deal courteously, tactfully and effectively with the public and civic employees.
- Ability to participate effectively as a team member and to adapt to changes in scheduling, procedures and office equipment.
- Ability to follow cash handling and security protocols.